Servoca Plc
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Privacy Policy
 
 
  1. Introduction

    1. At Servoca Plc, we respect the privacy of your personal information and this commitment is demonstrated in our Privacy Policy. We want to assure you that we will always handle your personal information securely and carefully. We will comply with all applicable privacy laws of England and Wales and make our staff aware of their obligations.

    2. This Privacy Policy applies to the Servoca Plc website and to all dealings between Users and Servoca Plc. It outlines how your personal information is used, protected and recorded. By using the Servoca Plc, you consent to the practices described in this Privacy Policy.

    3. Under no circumstances will information be sold or made available to marketing agencies or similar parties not directly involved with Servoca Plc.

  2. Users' Rights

    1. Servoca Plc respects and upholds the rights of Users to privacy protection. The provisions of this Privacy Policy are evidence of Servoca Plc commitment to that protection. This Privacy Policy applies to all personal information held in the Servoca Plc Database.

  3. Information Collection

    1. When you fill out a membership application form Servoca Plc collects and stores that information for future reference. Generally the information we collect includes your name, address, phone number, email address.

    2. Servoca Plc will, at all times, collect personal information in a fair and lawful manner.

    3. The www.servoce.com Database comprises the following personal User information, held on-line by Servoca Plc (for the avoidance of doubt, the information detailed below will be the maximum amount held on-line by Servoca Plc):

      • name, address & telephone number(s);

      • e-mail address;

      • date of birth (security purposes);

      • occupation;

    4. If you are a Servoca Plc website User or simply inquiring about our online services, we may use your e-mail address to advise you of any upgrades or changes to these services (if applicable).

    5. Servoca Plc may also use your e-mail address to send you various Servoca Plc marketing communications from time to time. Servoca Plc will give Users the option of not receiving further communications of this nature and it is our policy to only email customers who give us permission to do so.

  4. Use of Information

    1. Personal User information including your e-mail address will be used for the purposes of ensuring the proper functioning of the Servoca Plc website, and subject to the restrictions set out in paragraph 4(iii), for the marketing, planning, product development and research requirements of Servoca Plc and its Partners.

    2. Your e-mail address will be included on the Servoca Plc Database and, like other personal information held on the Servoca Plc Database, will be subject to the Servoca Plc Membership Terms and Conditions (including the Servoca Plc Privacy Policy).

    3. Servoca Plc will not use or disclose or permit the use or disclosure of personal User information that could be used to identify an individual User in any circumstances except:

      • to ensure the proper functioning of the Servoca Plc website in relation to the User in question;

      • where the personal User information is to be used by Servoca Plc on behalf of a Partner for marketing, planning, product development and research and where:

      • the personal User information does not include the name of the User; and

      • the Partner is bound by a confidentiality agreement with Servoca Plc under which the personal User information may not be used for mailing purposes or in any other way to make contact with the User;

      • when Servoca Plc is required by law to disclose the personal User information in which case only information that is required to be disclosed will be disclosed; or when the User specifically consents to the use or disclosure of their personal information.

    4. Servoca Plc undertakes to give proper and responsible consideration to privacy issues associated with the introduction of new marketing devices or technology.

    5. On cancellation of registration, the User's contact details will be noted as closed, and after 12 months of non-usage User's contact details will be deleted from the Servoca Plc Database. Servoca Plc will ensure that all User information is destroyed thereafter in a safe and secure manner.

  5. Users Right to Opt Out

    1. From time to time, promotional offers and special events will be communicated to Users. Users have the right to opt out of these additional communications and can do so by requesting this in writing to Servoca Plc at 41 Whitcomb Street, London UK, WC2H 7DT.

  6. Security Safeguards

    1. Servoca Plc undertakes to take reasonable steps necessary to ensure that User information is secure from any unauthorised access or disclosure.

  7. Other Websites

    1. Servoca Plc assumes no responsibility for the information practices of either Partners or other third-party websites where a User is able to access their information through Servoca Plc Website, and encourages Users to review each website's privacy policy before disclosing any personally identifiable information.

  8. Cookies

    1. Cookies may be used on some areas of our website. A cookie is a small file placed on a User's hard drive which tracks website navigation. For example, a cookie can be used to store registration information so that a User does not need to re-enter it on subsequent visits. If you are concerned about cookies, the "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Servoca Plc note that a User can refuse or disable a cookie and still fully navigate our website. In order to collect User statistics Servoca Plc may also anonymously log information, and identify categories of Users by items such as domains and browser types.

  9. Access to Information

    1. Subject to requirements of law, and upon request from a User, Servoca Plc will provide the User with access to information we have obtained regarding the User. Users may request to access personal information by telephoning us on +44 (0) 207 747 3030, or writing to us at Servoca Plc, 41 Whitcomb Street, London, WC2H 7DT.

    2. Servoca Plc encourages Users to update any incorrect contact details.

  10. Audit

    1. Servoca Plc will review the Privacy Policy from time to time to ensure it is kept current and updated. We welcome you to visit this website periodically.

    2. Day to day responsibility for this Privacy Policy rests with Servoca Plc to whom all correspondence should be addressed: Servoca Plc 41 Whitcomb Street, London, WC2H 7DT.

  11. Unsubscribe from Servoca Plc Database

    1. To unsubscribe from www.servoca.com Database please send an e-mail to unsubscribe@servoca.com, requesting that User be unsubscribed from the Servoca Plc Database. Once we have received your email, we will remove your personal details from the www.servoca.com Database as soon as reasonably practicable thereafter.

  12. Direct Marketing

    1. If you do not wish to receive direct marketing offers from Servoca Plc, please let us know by writing to Servoca Plc, 41 Whitcomb Street, London, WC2H 7DT.

 
 
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© 2007 Servoca Plc. All intellectual property rights, including copyright, in the content found on this site belong to Servoca Plc. All rights are reserved.
Registered Office: 41 Whitcomb St, London, WC2H 7DT. Company Number 2641313.