| Course Name |
|
Duration |
|
| Back to Basics |
Step-by-step through your Assignment Instructions
& the Rules and Regulations |
1 day |
|
Basic Job Training |
The course gives you the basic knowledge and requirements needed to work in the Licensed Security Sector.
|
|
|
Communication & Conflict |
As a pre-requisite to obtaining your guarding License, this module has been designed to meet the core competency training and qualification criteria set out by the SIA licensing body.
The module has also been designed to provide Communication and Conflict Management training to other Front Line Customer Service Personnel.
|
|
|
Customer Care |
Visitors and Employees who work or visit your company, they rely on you for services and information that they need to get their jobs done.
They are not traditional customers yet they still need the same care. By attending this training day you are taking the vital step towards excellent service.
|
|
|
Disciplinary Course |
This training programme is designed to vastly enhance the role and contribution of the Managerial competence at all levels, and devises the training intervention which encompasses all managerial levels, this increasing effectiveness and provides competence and confidence.
|
1 day |
|
Door Supervisor |
All Security Officers who wish to gain further qualification within their sector
|
4 days |
|
First Aid - 1 day |
You will gain the knowledge and confidence to deal with First Aid Emergency
|
1 day |
|
First Aid - 4 days |
You will gain the knowledge and confidence to deal with First Aid Emergency
|
4 days |
|
Half Day Induction |
All Security Officers who wish to gain further qualification within their sector
|
half day |
|
IED, Chemical, Biological, Threat Management |
The threat from International Terrorism remains very real. This session is designed to provide you with the facts using realistic scenarios.
The session will cover the use of conventional methods of attack and dispel the myths surrounding the use of Weapons of Mass Destruction (WMD).
|
1 day |
|
Mail Room Procedure |
Recent events in the United Kingdom have highlighted a greater need for the introduction and training of mail room personnel in the procedures and itemisation of suspicious letters or parcels.
|
1 day |
|
Patrolling Techniques for Security Officers |
All Security Officers are expected to have a sound knowledge and understanding of security patrol techniques.
This site specific module is an extension to the basic Officer Induction Training.
|
1 day |
|
Physical Intervention & Holding Skills |
This training delivers the knowledge and practical skills that customer, Operations Managers and our staffs has been requesting for managing higher risk situations out in the field.
|
1 or 3 days |
|
Physical Security |
Today’s security environment requires that Security Officers and frontline building Reception staff have a basic awareness and understanding of terrorist reconnaissance techniques.
This module is designed to increase your counter surveillance observation skills and advises you what to do if you observe suspicious activity or behaviour.
|
1 day |
|
Public Space Surveillance CCTV (PSS) Module 1 |
In order to obtain an SIA Licence you will need to show that you are correctly trained. In setting standards for training we have taken into account the changing roles employed in the Industry and the requirements for new skills and knowledge.
To get the SIA qualification for CCTV Operators, you will need to attend a training course and pass an exam.
|
4 days
|
|
Smile Training Programme |
This programme focuses on customer service and involves procedures and polices but, more importantly, involves treating each customer as individual, focusing on what we can do personally to enhance customer relationships.
This programme is designed to site specific needs (bespoke) by combining both theory and practical training to ensure Added Value (Assessment) (Design) (Delivery).
|
1 day |
|
Supervisor Course |
This training programme is designed to vastly enhance the role and contribution of the site supervisor population.
|
3 days |
|
Threat Call Handling |
Whilst the majority of bomb threat calls originate from either pranksters or disgruntled employees (or former employees) seeking to disrupt business, ALL threat calls must be treated as REAL until proven otherwise.
This module concentrates on the actions and procedures to be carried out in the event that such a call is received.
|
1 day |
|
| Vehicle & Personal Searching |
The primary objective of conducting a search is loss prevention and to deter terrorists during heightened periods of security.
Performed correctly, vehicle and personnel searches can be a valuable deterrent in today’s security environments.
|
1 day |
|
| X - Ray Training |
Recent events in the United Kingdom have highlighted a greater need for the introduction and training of X – Ray personnel in the procedures and itemisation of suspicious letters or parcels
|
1 day |
|
